Privacy Policy

At FamilyWise ("we," "our," or "us"), we are committed to protecting your privacy and the privacy of your family. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web services.

FamilyWise is built by a small family in Montreal, Quebec, Canada, and we understand the importance of keeping your family's information secure and private.

Personal Information

• Account Information: Email address, password, and basic profile information when you create an account
• Family Information: Names, birthdates, and notes about your children
• Activity Data: Information about activities, schedules, and family events you add to the app
• Images: Calendar images you upload for AI processing (processed securely and not stored permanently)

Technical Information

• Device Information: Device type, operating system, and browser information
• Usage Data: How you interact with our app, features used, and performance data
• Log Data: Server logs, IP addresses, and technical information for security and debugging

We use the information we collect to:

• Provide and maintain the FamilyWise service
• Process your AI image uploads and extract activity information
• Generate personalized parenting recommendations
• Improve our AI algorithms and user experience
• Ensure the security and integrity of our platform
• Communicate with you about updates and new features
• Provide customer support and respond to your inquiries

Our AI features include:

• Image Processing: Calendar images are analyzed to extract activity information
• Recommendations: AI-powered suggestions based on your family's data and child development research
• Natural Language Processing: Understanding and responding to your queries

All AI processing is done through secure, encrypted connections and follows industry best practices for data protection.

We implement comprehensive security measures to protect your family's information:

• Encryption: All data is encrypted in transit and at rest using industry-standard protocols
• Authentication: Secure JWT-based authentication system
• Access Control: Strict access controls and user data isolation
• Infrastructure: Google Cloud Platform with enterprise-grade security
• Regular Audits: Ongoing security assessments and updates

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• Service Providers: With trusted third-party services (like OpenAI for AI processing) under strict confidentiality agreements
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets (with notice to users)
• Consent: With your explicit consent for specific purposes

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Portability: Export your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided below.

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Account Data: Retained while your account is active
• Activity Data: Stored until you delete your account or specific activities
• Images: Processed images are not permanently stored
• Log Data: Retained for security and debugging purposes (typically 30-90 days)

FamilyWise is designed for parents and caregivers. We do not knowingly collect personal information directly from children under 13. All information about children is provided by parents or legal guardians.

If you believe we have inadvertently collected information from a child under 13, please contact us immediately.

FamilyWise is based in Canada and may process data in other countries where our service providers are located. We ensure that all international data transfers comply with applicable privacy laws and use appropriate safeguards.

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Displaying a notice in the app

Your continued use of FamilyWise after any changes indicates your acceptance of the updated policy.

The FamilyWise iOS app does not collect any data. All processing is done locally or securely via our backend, in line with Apple's App Store privacy standards. No personal data is collected or shared from the iOS app.